Appointments
Call the hospital or use official channels to ask which department is appropriate. Provide the concern type, preferred department, and any physician referral information.
Patient Guide
Practical information before, during, and after a hospital visit.
Use this guide for preparation. Contact IMH directly to confirm current policies, fees, coverage processing, and department availability.
Emergency Visits
For urgent or life-threatening symptoms, call the hospital or seek emergency care immediately. Do not wait for website, email, or social media replies.
Admissions
Bring a valid ID, physician orders or referral documents, previous test results, current medicines, coverage documents, and emergency contact details.
Billing
Ask the billing office about estimates, deposits, official receipts, payment options, and clearance steps. Final charges depend on services provided.
Discharge
Coordinate with your attending physician, nurses, billing, pharmacy, and records staff. Ask for written instructions before leaving.
What to Bring
Prepare identification, referral forms, prescriptions, current medicines, recent results, coverage papers, personal essentials, and contact information for a companion.
HMO and Insurance
Please contact the hospital directly to confirm current accredited providers, pre-authorization steps, coverage limits, and required documents.
PhilHealth
Please contact IMH directly to confirm current PhilHealth document requirements and claim assistance steps.
Visiting Guidance
Visiting hours, companion rules, and infection-prevention policies can change. Confirm current guidance before visiting a patient.
Medical Records
Ask the hospital how to request records, results, certifications, or discharge documents. Bring identification and authorization documents where required.
Frequently Asked Questions
Short answers for common preparation questions.
Can I get medical advice through the website?
No. The website provides general information only. Please consult a licensed healthcare professional for medical concerns.
Should I confirm a doctor's schedule before going?
Yes. Doctor availability and clinic schedules should be confirmed directly with IMH.
Where can I find current announcements?
Follow the official Iloilo Mission Hospital Facebook page or contact the hospital directly.
What if I am not sure which department I need?
Contact IMH for routing assistance. For urgent symptoms, call immediately or seek emergency care.
Medical information notice: Website information is for general guidance only and does not replace consultation with a licensed healthcare professional. For urgent symptoms or emergencies, call the hospital or local emergency services immediately.